Safety and Queue Control
Retailers are in the main responsible and liable for all accidents which occur within their stores. Further, they have a duty of care to staff to maintain a safe workplace. For this reason they must take all steps to ensure their stores are safe and without health risks for all who enter. Some of the key risks that exist in retail environments include: slippery floors, spills, trip hazards, hanging lighting and signage being poorly secured, product falling from higher shelves, sharp exposed edges and corners. Speciality stores and departments coincide with numerous specific risks, such as burn risks from ovens and heaters, cut risks from knives and cutting utensils and machinery, health risks from certain emissions and fumes, and the spread of germs and diseases from hand-to-mouth, person-to-person contact.
Retail Safety products include floor mats, queue control systems (such as barrier posts and tapes), safety steps for easily reaching shelves, mirrors, warning signs (eg 'caution ƒ?? wet floor').
Shoplifting remains a constant concern for most retailers. Deterrence must be part of any shoplifting strategy. Retail Displays which assist in the deterrence against shoplifting include cameras (real and 'dummy') mirrors and signage.
Shelf Dividers Shelf Dividers, as part of Shelf Management Solutions refer to the plastic dividers that run perpendicular to the front of shelves, separating one stock keeping unit (SKU) from the products immediately adjacent to it. Apart from Shelf Dividers, Shelf Management Solutions include spring loaded pushers, and low-friction shelf floors which when raised, used gravity to front-face products.
Shelf Dividers attach to channelling along the front and back of the shelf to allow flexibility to the space given to each SKU. That is, they slide along the channels to create variable sections for each product. Shelf Dividers are typically clear, and high enough only to keep the product properly segregated so that they do not detract from the products presentation on the shelf. Rather, by keeping the products separated they are better presented and the shelf generally much more tidy with less staff effort.
The purpose of pushers and gravity fed flooring systems within a Shelf Management Solution is to go to the next step beyond SKU segmentation, so that each product faces at the front of the shelf. Shoppers almost invariably take product from the front of the shelf, and thus as sales progress throughout the day, the products sit further and further away from the front of the shelf. This has two detrimental effects: firstly, the further customers have to reach into the shelf to access product the less likely they are to do so, thus reducing sales. Secondly, as staff restock shelves to combat this, typically the furthest product is left at the rear of the shelf, and in the case of perishables, expire. Retailers seek to combat this by constantly directing staff to front face the products. This is laborious for both the store management, in asking, and the employee who spends time in doing so. Shelf Management Solutions avoid this cost by making the process automatic, and studies have show that the Shelf Management Systems are self funding.
Shopping Baskets and Front End Retailers, like all commercial enterprises, must minimise their costs of doing business, and thus maximise efficiency. This is vital to grow profits, but also to reduce overheads and cost pressures, in turn allowing them to sell their products at competitive prices, thereby growing volume and further diffusing overheads.
In their efforts to maximise efficiency retailers require a variety of support products at the both the Front End and Back End. Retail Displays include key Front End Products to make the lives of Retailers more simple and allow them to concentrate on their core activities. Front End Products refer to floor matting, shopping basket stands, ƒ??.;
Shopping Baskets should always be available as an alternative to Shopping Trolleys, to accommodate consumers who want limited items, have limited time, and/or know exactly what they want. Shopping Baskets must be strong and durable (a shopping basket which breaks, spilling goods over the floor creates a multitude of risks and problems), stackable, comfortable to hold/ergonomic, and of course, be low in cost.