Retail Consultant Analysis: WWs Majura Park

Today was written an analysis of Woolworths 2015 format store, Majura Park. The promo said: ShopAbility’s Peter Huskins finds a lack of ‘new news’ in the 2015 format store; Woolworths’ ‘response to Coles’. (See the full article here.)

To quote them, ‘sure it was big, sure it was neat and tidy and well stocked’ and later ‘where was the theatre…that pushes Woolworths past Coles’? My question is, where was the Peter Huskins 10 years ago? Was it lack of theatre people complained about when the visited Coles? Is that why Woolworths dominated Coles those many decades? The answer is emphatically NO. The problem was, Coles stores were a mess; they weren’t ‘neat and tidy’, they weren’t ‘well stocked’. And the fact that Coles have come back so spectacularly  in recent years under Wesfarmers’ ownership isn’t because of theatre but because they’ve done the basics extremely well. They have bright, well lit, spacious, clean looking, well stocked, consistently looking supermarkets, packed with good looking fresh produce. Much like Woolworths. Much like Majura Park.

We believe it’s time retail consultants stopped trying to explain trends after the event (see our post on the constant worthless analysis of Apple’s success) and accept that sometimes things just click, especially when the basics are right. Perhaps the recent rise of Coles is just the natural order of things given Australia’s duopoly. They’re both doing a great job and neither is the villain in desperate need of a consultant’s touch.

Security vs Promotion

These used to be mutually exclusive concepts. Either products could be secured or products could be promoted – but not both. As recently as a few years ago, batteries and razor cartridges were sold from behind the counter. It’s hardly promoting a product when you go to the shelf to pick it up but all you find is a note saying ‘available from the service counter’ (with the underlying additional message: ‘and we don’t trust you either’). In many mobile phone stores even today, only dummy products are displayed (and some retailers still navel gaze about why Apple does so well…)

The good news is that it doesn’t have to be this way: retailers can promote and secure. Innovation in the area of security means that marketing-at-retail actually ties in with security, rather than being in conflict. A perfect example is Mills’ new Shopguard range of security products. Yes, the products are secured, but this isn’t what stands out to the customer. What stands out are well displayed actual products, powered and ready for play, and linked to interactive product and promotional info via touch screens.

Reduce Produce Spoilage with Banana Foam

In fresh produce, spoilage rates can present the largest single cost of goods, exceeding labour and even freight. Bananas, the most the popular produce item across Australia, are particularly prone to spoilage. Fast ripening bananas are one of the most visible and noticeable (in terms of smell) of fruits on display, therefore any initiative which can reduce spoiling will have substantial benefits for the retailer.

Our new anti-bacterial foam risers have been calculated to reduce spoilage by up to 9%! They work by first providing a softer, more flexible surface than traditional plastic risers, contouring to the banana’s shape. However, what many retailers may not know is that spoilage is also accelerated by the by the bacteria which remains on a riser after a rotting item is removed. The anti-bacterial nature of our foam alleviates that problem, resulting in enormous benefits in terms of reduced spoilage, better presentation, better quality of produce and more pleasant fragrances. Call our office in your state or your Mills Account Manager for samples and to find out more.

 

Globalshop 2012

Globalshop Presentation

Click on the above link to see a collection of the most interesting products we found at this year’s Globalshop in Las Vegas.

All in all, it was an excellent show, with many visitors and exhibitors calling it a concise summary of the more renown Euroshop. We definitely agree!

We invite you to view the entire presentation and would be surprised if you didn’t find a couple of ideas for your retail environment, or at the very least, learn about some of the most exciting international trends in visual merchandising.

Please don’t hesitate to contact us for more info.

 

Mills plays pivotal role in NSW’s biggest fridge controversy

Little did we know that the brouhaha between the Penrith Panthers and the NRL would draw us in. However, the key role the fridge has played in creating a bonanza of publicity for the Panthers’ new major sponsor, and a very disappointed NRL and Telstra, has unwittingly made us a partner in the biggest sporting white goods scandal since the infamous Westinghouse fiasco at Lords in 1981 (at the end of the day’s play, the beer was found to be warm, thus unfairly favouring the locals). Whilst watching Penrith demolish competition favourites the Roosters, it was hard to believe the week would have such an uplifting ending, going to show, every shroud really does have a silver lining.

The Offending Fridge in Question (shroud by Mills)

The Full Article Here (Image linked courtesy of the Daily Telegraph)

Pop-Up Retail

Consider 3 factors:

  1. the current retail rents in shopping centres
  2. the need for retailers to establish a fresh point of difference
  3. the nature of seasonal, opportunistic and limited-time promotions (think group buying sites, obsolete/surplus stock, and time-of-year activities)

What turns these three factors into an opportunity? Pop-Up Retail. Shopping centres, including Westfield, are keen for retailers to capitalise more directly on passing foot traffic within malls, and pick up some extra rent for practically ‘dead’ space in the bargain. See this article for some brilliant examples from around the world from both within shopping centres as well as carpark/outdoor space. (Some pictures reproduced below, plus our very own POPAI gold-winning World Vision Stands).

Incredible Cardboard

POPAI, the worldwide association of manufacturers, agencies, FMCGs and Retailers dedicated to excellent in point-of-purchase marketing conducted it’s annual award ceremony in Las Vegas this month. Over coming weeks we will showcase some of the more fantastic entries we witnessed at the awards, beginning with these brilliant movie release displays (a smorgasbord for Sci-Fi nerds!!)


Eco-friendly Melamine Range

Food service isn’t what it used to be. Whilst chipped ceramics and gaudy plastic may have been acceptable in the past, modern food service products must achieve the difficult twin goals of making the food the main focus, whilst still being visually appealing and fresh in their own right.

Delfin is North America’s premier Food Service and Food Presentation manufacturer.  Their products are renown for their durability, versatility and visually stimulating design. However, none are more so than their new EC Melamine range.

EC Melamine items represent a concentrated movement towards a more environmentally sensitive option. By perfectly blending eco-friendly plant based fiber from Thailand and durable melamine compound designed for strength, this bowl offers a durable yet natural, earthen look. Beautiful colors, globally considerate, food grade tested EC Melamine items are part of the earth wise delfingreen line. Contact Mills Display for to see how you can boost your environmental credentials in a perceptible and attractive way.

JB Hi-Fi delivers sales increase, profit decline

Whilst JB Hi-Fi would be disappointed that their stellar record of earnings growth has had a hiccup, their continued top-line sales growth is testament to the excellent offering and value the retail chain provides its loyal customers. JB’ are pioneers of the ‘cheap and cheerful’ storedesign concept. Nevertheless, if the purpose of point of sale material is to communicate to shoppers pricing, category location, specials, etc, then there’s certainly nothing lacking in JB’s execution!

Clik-clik: the world’s most economical and effective poster hanging system

Clik-clik in action (click here to view the demo on You Tube)

Clik-clik is a revolutionary poster hanging system from Canada used throughout North America. It is now available in Australia exclusively through Mills Display. The system uses a pair of magnets and a simple grabbing mechanism on a lightweight pole to make putting up and pulling down posters a breeze. Contact us for a demo, or watch our youtube video above.